Problem of practice

“New managers avoid hard feedback conversations because they never get to rehearse them.”

Learning goal

Managers will be able to deliver critical feedback using the SBI model.

What it does

You play the manager; Claude plays an employee who missed a deadline and gets defensive. The conversation adapts to what you say, then you get feedback on how well you used Situation, Behavior, Impact.

• AI employee with a realistic, defensive personality
• Free-text conversation that reacts to your wording
• End-of-conversation score against the SBI model
• Suggested rewrites for your weakest lines